Privacy Policy
At Elsie’s Diner (“we,” “us,” “our”), protecting your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, make a reservation, or interact with our services. By using our website, you agree to the practices described in this policy.
1. Information We Collect
a. Personal Information
Information you provide voluntarily, such as:
Name
Email address
Phone number
Delivery address
Reservation details
Payment information (processed securely through third-party providers; not stored on our servers)
Messages, inquiries, or feedbacK
b. Automatically Collected Information
When you visit our website, certain data is collected automatically, including:
IP address
Browser type and version
Device information
Pages viewed
Time spent on the website
Cookies and tracking data
This information helps us improve website performance, user experience, and security.
2. How We Use Your Information
We use your information to provide and improve our services, including:
Processing orders, payments, and reservations
Responding to inquiries or customer support requests
Sending updates, promotions, or special offers (only if you opt-in)
Improving website performance and user experience
Ensuring the security and integrity of our website
Complying with legal obligations
We never sell or share your personal information for profit.
3. Cookies & Tracking Technologies
Elsie’s Diner uses cookies to:
Improve website functionality
Remember your preferences
Analyze website traffic and performance
Enhance your browsing experience
You can choose to disable cookies through your browser settings. However, some parts of our website may not function properly without them.
4. Sharing Your Information
We may share your information only with trusted third parties when necessary, such as:
Payment processors (secure handling of card transactions)
Delivery partners (if food delivery is offered)
Reservation platforms
Website hosting providers
Analytics services
These partners are required to protect your information and use it only for the services they provide to us.
We do not sell, trade, or rent your personal information to others.
5. Data Security
We take data security seriously and use industry-standard measures to protect your information from:
Unauthorized access
Alteration
Disclosure
Destruction
While we follow best practices, no online system can be guaranteed 100% secure.
6. Your Rights & Choices
We take data security seriously and use industry-standard measures to protect your information from:
Unauthorized access
Alteration
Disclosure
Destruction
While we follow best practices, no online system can be guaranteed 100% secure.
7. Third-Party Links
Our website may contain links to third-party sites for convenience (ex: delivery platforms, social media).
We are not responsible for:
Their content
Their security
Their privacy practices
We encourage you to read their privacy policies separately.
8. Children’s Privacy
Elsie’s Diner does not knowingly collect personal information from children under the age of 13.
If you believe a child has provided information, please contact us so we can delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect:
Changes in our practices
Legal requirements
Website updates
Changes take effect as soon as they are posted on this page.
We encourage you to review this page periodically.
10. Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact us:
Address – 104 Shane St, Owen Sound, ON N4K 5N
Email – info@elsiesdiner.com
Call – (519) 372-2050